Virgin Australia A330 & 737 Business Class Review

Get the lowdown on Virgin Australia’s domestic A330 and 737 business class offerings

In Australia, we are fortunate to have access to business class cabins of extremely high calibre, thanks to strong competition between Qantas and Virgin Australia. This competition is particularly fierce on transcontinental east-west routes, with both Qantas and Virgin Australia Business Class offering a travel experience of international standard.

Virgin Australia business class upgrades on transcontinental flights start from 9,900 points for a flexible economy ticket. Outright Virgin Australia business class redemptions cost 35,500 points. Upgrades are well within reach if you have a stash of Velocity points sitting in your account waiting for a rainy day.

My partner and I recently completed three Virgin Australia business class flights between Perth and Melbourne / Sydney. We flew at different times of the day and experienced both the 737-800 and the Airbus A330-200, where we flew in Virgin Australia The Business. Read on to find out how each business class flight stacked up.

Flight one – Review of 737 Virgin Australia Business Class (Perth to Melbourne)

Flight number:VA 680
Duration:3 hrs 30 min
Aircraft:Boeing 737-800
Upgrade points (per person):9,900 Velocity points from flexible economy
30,000 Velocity points from discount economy

Our Perth to Melbourne 737 Virgin Australia business class flight was upgraded from fully flexible tickets for 9,900 points per person. On weekends and off-peak periods, Virgin Australia often operates its Boeing 737 on transcontinental routes. There are a few disadvantages with the 737 Business Class product as opposed to the Virgin’s A330 ‘The Business’ on a longer domestic flight; the most significant being a reclining seat instead of a flat-bed suite.

For this flight, I sat in Row 1, with adequate legroom. However, the downside is you have to store all bags in the overhead lockers during take-off and landing.


Upon boarding, the Virgin Australia crew presented business class passengers with a Mandarina Duck amenity kit. This was a surprise. (It didn’t happen on any of our other business-class flights). Below is a cut-down version of the amenity kit that you’d expect to get on Virgin’s long-haul international flights to Hong Kong and Los Angeles.

Virgin Australia Business Class 737 amenity kit

737 business class: entertainment

There is no in-seat entertainment in Virgin 737 business class, only wireless streaming of content. A Samsung Galaxy tablet is provided. This is difficult to use during meal service.

737 Virgin Australia business class: meals

In terms of catering, Virgin Australia meals are served on a tray instead of being individually plated. One of the three meal options is typically not available due to the smaller galley.

For our breakfast, we chose the natural muesli with coconut and strawberry, and the chorizo omelette with feta.

Business Class 737 meals on virgin domestic

The omelette was one of the best egg dishes I’ve ever had in the air. This wasn’t surprising – domestic business class dining is generally of a very high standard. However, while the natural muesli was presented well, unfortunately, it was quite dry and difficult to eat, even with milk.

We enjoyed our 737 business class flight, but for the same points, you can get a vastly better experience flying A330 Virgin business class (named ‘The Business) as you’ll see below.

Flight two – Review of A330 ‘The Business’ Virgin Australia business class (Melbourne to Perth)

Flight number:VA 679
Duration:4 hrs 20 min
Aircraft:Airbus A330-200
Upgrade points:9,900 Velocity points from flexible economy
30,000 Velocity points from discount economy

At a cost of just 9,900 points per person to upgrade from a flexible economy fare, our points outlay to fly Virgin Australia’s The Business represented excellent value. The Airbus A330 features twenty Virgin Australia business class ‘suites’ arranged in a 1-2-1 layout.

Virgin Australia Business Class The business a330 seat

Virgin Australia A330 business class: the seat (or ‘suite’)

The A330 Virgin business class suites are considerably better than some other airlines’ international Business Class (Qantas A380 business class comes to mind!). The A330 suites feature ample storage space, a huge screen and the ability to convert into a fully flat-bed.

My partner and I picked middle seats as it’s easier to talk and share food together.

Virgin Australia Business Class A330 the business

Virgin Australia A330 business class: the meal

Virgin Australia’s transcontinental Airbus A330 flights departing after 9.30 am feature a three-course lunch or dinner service. With a departure time of 9:15 am, we just missed out and were served a business class breakfast menu again.

The crew set our table with crisp linen and very cute Sydney Opera House salt/pepper shakers. Breakfast started with a pastry, fruit salad and yoghurt.

Virgin Australia Business Class A330 the business breakfast

For the main course, we chose the Boston beans with pork sausage and fruit toast with pineapple and yoghurt.

Virgin Australia Business Class a330 the business meal

Virgin Australia A330 business class: sleep test

Having been awake since 4 am, we then gratefully snuggled into our doonas and caught up on sleep the rest of the way to Perth.

If you have the opportunity to experience Virgin Australia’s Airbus A330 business class, an upgrade for 9,900 points is a no-brainer. Consider opting for a flight after 9:30 am to avoid breakfast and get a more exciting dining experience!

Flight three – Review of A330 ‘The Business’ Virgin Australia business class (Sydney to Perth)

Flight number:VA 567
Duration:5 hrs 10 min
Aircraft:Airbus A330-200
Redemption points:35,500 Velocity points + $20 AUD in taxes

As a stand-alone flight, we purchased this ticket outright for 35,500 points and $20 in taxes per person. If you were upgrading from an economy fare, the rate would still be the standard 9,900 points from flexible economy or 30,000 points from discount economy.

We were really looking forward to this flight, as it was nearly an hour longer than the previous one. As it was a dinner flight, we’d be able to indulge in a Virgin business class three-course meal.

Virgin Australia A330 business class: the meal

The seats and onboard experience was generally the same as before, so let’s jump straight to the food. The friendly Virgin business class crew commenced service with the menu, mixed nuts and drinks.

a330 lunch menu

We tried each of the starters – prosciutto with fennel remoulade, and Spanish tomato soup.

a330 food

For mains, we chose the petuna ocean trout and the red duck curry.

To finish, we were presented with an incredibly satisfying passionfruit pannacotta and cheese plate.

a330 dessert

We were impressed by this restaurant-level dining on a domestic flight. The service on this flight was professional too, with the cabin crew being friendly, discreet and efficient. This was our favourite Business Class experience by far.

The pre-departure airport experience

In general, flying Virgin Australia business class grants you priority check-in at the airport, and priority luggage tags so you can get your bags quicker. You’ll also enjoy priority security screening, lounge access, and priority boarding at the gate. In many cases, we were arriving at check-in to reaching the lounge in mere minutes.

Sydney (and Brisbane) benefit from Virgin Australia Premium Entry. This is is a private entrance and security line that leads straight into the lounge. It is definitely one of our favourite perks.

VA entry

The Virgin Australia Business Class lounge

The Business Class lounge is accessible to business class passengers before the flight and on arrival, subject to capacity.

New Virgin Australia Perth lounge
Above The new Virgin Australia Perth Lounge

All business class lounges offer a barista bar for great coffee during the day, and the main bar opens from midday serving a range of wines and beers.

Food is of a similar standard across all Virgin Australia lounges – there’s always a sandwich and salad bar. During breakfast, you’ll find pancakes and daily specials such as cheese and onion frittata.

During lunch and dinner periods on weekdays, the Lounge might be more substantial offerings such as soups and pastries. Below, you’ll find a picture of breakfast as served in the Melbourne Virgin Australia Lounge, and dinner in the Sydney Virgin Australia Lounge.

Virgin Australia Business Class

A visit to the Virgin Australia Lounge is certainly not a bad way to start off your flight!

Final words – Virgin Australia business class

There’s no denying Virgin Australia has really stepped up its game with transcontinental Business Class. If you book the most expensive flexible economy fares, the 9,900 point upgrade rate for transcontinental flights represents excellent value for a jaunt in Virgin Australia’s A330 business class.

Most travellers will likely be on discount economy fares, where the upgrade rate of 30,000 points is not as attractive. Contemplate an outright Virgin business class redemption for 35,500 points (plus taxes), and save your cash for the holiday.

Unfortunately for domestic travellers, Virgin Australia’s A330 is expected to be moved onto international routes (mainly Asia) within the next few years. As a result, the availability of domestic flights is getting scarcer. However, Virgin Australia has also announced they will be launching a new Boeing 737 Business Class specifically for transcontinental flights. Hopefully, a future Virgin Australia 737 business class product will be a better onboard experience than what is currently available.

Collecting Virgin Australia Velocity Points in Australia

It’s surprisingly easy to pick up Velocity points to fly Virgin Australia business class – even if you don’t fly often. Especially relevant is The Champagne Mile’s post on six ways to boost your Velocity points balance here.

You’ll find more of Brandon’s travel experiences, focusing on premium flying and delectable foods, on Instagram @FlightandBites

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8 thoughts on “Virgin Australia A330 & 737 Business Class Review”

  1. Avatar for Mark Pearce

    Virgin business class is rubbish. I booked four seats for family so we could sit together but all seats were blocked out and 3 hours on phone resulted in the answer that we must wait until 1 hour before flight to see what seats they may allocate to us. You can buy their cheapest fare and confirm a seat. Absolutely pathetic!

    1. Avatar for Adele

      Hi Mark, sorry to hear about your poor experience. We’re waiting with interest to see how Virgin domestic business class evolves once travel opens back up.

  2. Avatar for Louise Stopford

    I have booked business class for my family from Melbourne to Cairns. Looking at the reviews, I feel disappointed already.

    1. Avatar for Mark Stevens

      We have booked and paid for Business class flights from Melbourne to Broome and treat urn in Mid October ‘22. I hope that the service and experience reflects the cost 🤞

  3. Avatar for Dean Cooper

    i was going to upgrade for flights in june bet perth an sydney but looking over reviews on the 737 it seems a waste of points??? the seats are similar so the only real benefit is food???

    1. Avatar for Adele

      Hi Dean, if you’re going to look at upgrading between Perth and Sydney, we’d definitely recommend you do so on the A330, which provides you with an international grade business class suite. The 737 is only a recliner seat, so you’d probably be better off saving your points for something better. Cheers, Adele

  4. Avatar for James

    Great review! I wish VA would close the gap between their B737 and A332 business class products. The minuscule recline and no leg rest on the B737 makes it substandard to even some discount carriers overseas.
    VA absolutely win with business class catering though.

    1. Avatar for Adele

      Thanks James, totally agree. VA 737 and 332 are chalk and cheese. Domestic business catering is far superior to Qantas, though.

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