Overview of the Qantas First Lounge Spa (and how to get in)

Qantas is one of just a handful of airlines that operate a spa for top tier passengers.

Here I am surrounded by walls of cascading greenery in a dimly lit room. Soothing music plays through a speaker, and the scent of aromatherapy oils wafts across the room. Where am I? I could easily be in a remote rainforest retreat, but I’m actually at Sydney Airport, enjoying a blissful pre-flight massage at the Qantas First Lounge Spa.

aurora spa in qantas first lounge

With stunning decor and award-winning treatments, the world-class Qantas First Spa is one you’ll want to visit.

We’ve put together this article to provide an overview of the Spa, and to give you the lowdown on how you can book in a treatment.

(If you’re looking for a comprehensive overview of the Sydney First Class Qantas Lounge, check out our latest write up here)

Who manages the Qantas First Lounge Spa?

qantas first spa aspar products
An extensive range of ASPAR products is available at the Qantas First Lounge Spa.

The Qantas First Lounge Spa is managed by Australian skincare and day spa company Aurora Spa Rituals.

The company manufactures ASPAR products, a high-end range of Australian botanicals skincare products. You’ll find ASPAR products in Qantas business and first class amenity kits, as well as in Qantas lounges in Australia and abroad.

Location of the Qantas First Lounge Spa

There are just two Qantas First spas in operation, and with Qantas recently choosing to focus on mixed-use business / first class lounges, it’s unlikely that we’ll see any more.

The spas are located within the Qantas First Class Lounge in Sydney and Melbourne. These superb lounges are considered by many to be amongst the top airport lounges in the world.

In both Sydney and Melbourne, you’ll find the spa nestled away discreetly at the back of the Qantas First Class Lounge, behind unmarked doors. And with no signage or advertising, without prior knowledge, you wouldn’t really know the Spa is there.

qantas spa melbourne entry

How to get into the Qantas First Lounge Spa

Anyone with access to the Qantas First Class Lounge is eligible to book in for a spa treatment. This includes:

  • Passengers travelling in Qantas first class
  • Passengers travelling on Oneworld partners and Emirates first class
  • Qantas Frequent Flyer members who hold a Platinum or higher membership tier
  • Those holding Oneworld Emerald membership or Emirates Platinum Skywards status

If you’re a lower tier Qantas or Oneworld member interested in trying the Spa, your best bet is to book a first-class flight using Qantas Frequent Flyer points.

At the lower end of the points scale, we think that Sydney to Christchurch in Emirates A380 first class represents great value at just 54,000 points Qantas Frequent Flyer points plus taxes – particularly if you can maximise your time in the Qantas First Lounge before your mid-morning flight. This is also the last remaining Emirates trans-Tasman route in existence.

At the time of writing, other flight redemptions that could get you through the frosted doors of the Qantas First Lounge include Melbourne to Singapore flying Emirates, Sydney to Bangkok flying Emirates and Sydney to Singapore flying Qantas. All options are priced at 90,000 points, plus taxes.

Booking an appointment at the Qantas First Spa

Understandably, Qantas first-class passengers get first dibs on treatments at the Qantas First Spa. They’ll receive a call from their First Host the day before their flight with an offer to pre-book an appointment prior to the flight.

All other travellers need to book in on a ‘first come, first served’ basis at the Qantas First Class Lounge front desk, so it’s important to inquire as soon as you arrive. The front desk will make a booking if a slot is available.

The Qantas First Spa treatment menu

qantas first lounge treatment menu
The Qantas First Spa menu, current as at May 2018

There are ten blissful treatments available, and each treatment is of 20-minute treatment duration. The treatments are wide-ranging and include various massages and facials. Most are unisex. In addition, two ‘signature’ treatments are offered. The Sydney signature treatment incorporates a back exfoliation and foot massage, while the Melbourne signature treatment offers a foot, hand and scalp massage.

All treatments featured ASPAR products.

Inside the Qantas First Class Spa

Once it’s time for your spa appointment, you’ll head through the discreet doors to the spa reception. If it’s your first time visiting the Qantas First Lounge Spa, you’ll need to allow a few minutes to fill out some paperwork.

However, if you’ve previously enjoyed a treatment at one of the two facilities, your information will already be on file.

qantas first spa reception desk
qantas first spa reception

Once your therapist is ready for you, you’ll be taken to your private treatment room. We particularly love the Sydney Qantas First Spa treatment rooms. With floor to ceiling greenery, these rooms are truly stunning.

The lush surroundings will instantly transport you to a place of relaxation – if only for 20 minutes!

qantas first treatment room bed
qantas first treatment room table

But the Melbourne treatment rooms are special, too, particularly for aviation enthusiasts. While there are no living walls of greenery, you’ll have the option of enjoying tarmac views while you receive your treatment.

qantas first treatment room table melbourne
qantas first spa treatment mel

All spacious treatment rooms feature sinks and wardrobes to stow your personal items. Selected Sydney treatment rooms also feature showers.

Once you’re settled in, your therapist will carry out the treatment, and you’ll enjoy your 20 minutes of blissful relaxation. You can then head onwards to your destination, refreshed and rejuvenated.

Final thoughts on the Qantas First Lounge Spa

The Qantas First Class Lounge is considered one of the best lounges in the world, and the Spa really is the ultimate pre-flight indulgence. While appointments are on the short side at 20 minutes duration, the treatments are of an extremely high standard and are extremely relaxing.

If you’re keen to try a treatment and don’t hold the required status for entry, consider booking a OneWorld airline first class flight departing from Melbourne or Sydney using Qantas Frequent Flyer points.

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4 thoughts on “Overview of the Qantas First Lounge Spa (and how to get in)”

  1. Hi Adele,
    How long prior to the flight can you access the lounge. I’ve been advised that it can be 5 hours, is that correct?

    1. Hi Glenn, it does depend on the Lounge and also your itinerary. In Sydney, I’ve entered even earlier (with a flight from Adelaide first). If you’re flying ex Sydney, you may be restricted by checkin opening three hours beforehand, unless you are able to checkin online.

    1. Hi Kelly, passengers travelling in Qantas first class typically receive a call the day before flying to book in a timeslot. For everyone else, it’s subject to availability. You can check at the welcome desk as you arrive.

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