A number of Qantas business and regional lounges are re-opening to travellers.
With the relaxing of state-based restrictions and an increase in domestic capacity, Qantas has confirmed the phased reopening of selected Australian domestic lounges from 1 July.
Initially, Qantas will invite customers (including Gold Frequent Flyers and Qantas Club members) to visit the Business Lounges or regional lounges subject to capacity, with plans to reopen Qantas Clubs and Chairmans Lounges in coming weeks.
Which lounges are now in operation?
Lounges opening from 1 July include:
|Capital city lounges||Regional lounges|
|Sydney Domestic Business Lounge||Alice Springs Regional Lounge|
|Perth Domestic Business Lounge||Kalgoorlie Regional Lounge|
|Adelaide Qantas Club||Tamworth Regional Lounge|
|Canberra Business Lounge||Coffs Harbour Regional Lounge|
|Broome Regional Lounge|
|Karratha Regional Lounge|
|Launceston Regional Lounge|
All lounges have undergone a deep clean during their closure.
Food and beverage offerings
In response to the COVID situation, some familiar features of Qantas Lounges – including toastie and pancake maker stations – won't form part of the service offering for now. And in a move that will please many frequent flyers, it's likely that Qantas' communal butter and margarine bowls will also go.
Instead of a communal buffet, customers will be able to choose from a selection of bespoke dishes from staff offering a personalised tray around service, or select individual treats from serviced snacking stations. They can also order coffee, fresh squeezed juice, beer and wine from the barperson and barista.
The individually plated menu items will change daily and will include a variety of dishes from roast field mushrooms, kale and cheese tarts with tomato relish; bacon and egg rolls; bacon, chili and parmesan frittatas; to blackberry cheesecakes and carrot and pecan cakes with cream cheese frosting. Melbourne’s Spice Bar and Perth’s Pizza bar will also be in operation.
A Qantas spokesperson said “Some initiatives will become the norm while others such as capacity restrictions will ease as time goes on. We haven’t ruled out a return of the buffet, toastie and pancake maker in the future or the reintroduction of self-serve beverage stations when restrictions ease, in the meantime, we are hopeful Qantas customers will enjoy the extra personalised offering.”
Health and safety measures
As part of the Qantas Group’s ‘Fly Well’ program, a number of measures will be put in place across the lounge network to promote the health and wellbeing of passengers and staff including:
- Capping the number of guests to comply with state-specific restrictions on indoor gatherings
- Disposable coffee cups
- Additional cleaning protocols
- Sanitising stations
A Qantas spokesperson said the re-opening of the lounges is the result of weeks of planning to ensure the lounge experience complies with state regulations and Qantas’ own enhanced standards while continuing to provide customers with a positive and relaxing experience.
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