Qantas is granting a 12 month status extension for Frequent Flyers

Have you been waiting for a Qantas status extension? We have good news! Qantas is gifting Frequent Flyers an extra year of status, and emails are now rolling out.

Eligible Qantas Frequent Flyer members will have their status automatically extended for 12 months, as at March 2020.

What does status extension mean?

To provide peace of mind when it comes to your Frequent Flyer status, Qantas will ensure that eligible Qantas Frequent Flyer members with a membership year anniversary date between March 2020 and February 2021 will automatically retain their current status, even if they have not already retained in their own right.

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Who is eligible for complimentary 12-month status extension?

All Platinum One, Platinum, Gold and Silver Qantas Frequent Flyer members who have not earned the required Status Credits to retain in their own right. This includes members on Status Hold, members who have received complimentary Gold membership, or complimentary Platinum membership from a Platinum One member.

Am I eligible to get my status extended even if I have not reached the four flight count minimum rule?

Yes, the four Qantas Group flight rule will be waived for members who’ve not earned the required Status Credits to retain status in their own right.

Do I need to register to get my status extended?

No, Qantas will automatically extend your status by the dates below. There is no need to call the Qantas contact centre.

When will my status be extended?

The extension will be actioned in two phases – if your membership year ends:

  • between March and June 2020, it will be automatically extended by 27 March 2020; and
  • between July 2020 and February 2021, it will be automatically extended by 9 April 2020.

The processing date for the 12 month status extension cannot be changed.

Once Qantas has extended your status, you will receive a confirmation email sent to your preferred email address on your Qantas Frequent Flyer account. You will also then be able to view your new status expiry date on the digital card in the Qantas App. To view it in the Qantas App, click on ‘My QFF’ and then the card icon top right-hand corner of the screen. The status extension expiry date will not reflect on qantas.com status page until the start of your new Membership Year.

Where can I see my Membership Year end date?

You can view your Membership Year end date on your current membership card. If you don’t have a membership card you can also view your Membership Year end date at qantas.com via My Account or the Qantas App.

Once logged in at qantas.com simply navigate to the ‘Status Activity’ page. Your Membership Year end date is displayed next to your Status Credit information. If using the Qantas App simply click on ‘My QFF’ and ‘Learn More’.

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