Qantas extends flight cancellations, improves travel credit conditions

Qantas extends flight cancellations, improves travel credit conditions

Qantas has announced the extension of flight cancellations through to the end of July. Up until this morning, flight schedules for June and July were bookable at pre-coronavirus levels.

However, Qantas says it has scope to restore some services at relatively short notice as restrictions lift.

Specifically, domestic and Trans-Tasman restrictions could be scaled back up in coming weeks. Capacity could be ramped back up if an announcement is made to re-open state borders or allow travel between Australia and New Zealand.

Qantas and Jetstar customers with bookings impacted by the cancellations for June and July will be contacted directly and offered alternatives.

Qantas travel credit improvements

Qantas has also announced that travel credit conditions are also being further improved in response to customer feedback. Customers booked on Qantas and Jetstar flights disrupted by the Coronavirus crisis will now be able to split travel credits across multiple future bookings.

This is on top of an extended period of time to use the credit. Full details are available on Qantas.com and Jetstar.com.

Customers with bookings made through travel agents or third party websites (e.g. Webjet, Booking.com) will need to contact them directly.

Additional funding of $550 million secured

With the COVID-19 crisis continuing to wreak havoc on airlines, Qantas has also this morning announced that it has secured a further $550 million in funding against three of its wholly-owned Boeing 787-9 aircraft. Qantas is predicting a net cash burn rate of $40 million per week to the end of June.

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