There is no question that Bunnings is the biggest hardware retailer in Australia and New Zealand. with over 350 stores in several formats and several other chains under the Bunnings umbrella, chances are the vast majority of DIY people have stepped into their local Bunnings store.
Bunnings has a turnover of $18bn revenue and has 53,000 employees, it is truly a monster company.
And it is especially great to know that there is a Bunnings price match policy in place.
Shopping for something specific brings peace of mind when you can take advantage of a comprehensive policy that will allow you to save when you see a lower price elsewhere.
Read on to discover how you can take advantage of the Bunnings price match policy to help you stretch your dollar even further.
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Bunnings price match policy
The policy is called the ‘Our Price Guarantee’ and can be found on the Bunnings website: https://www.bunnings.com.au/policies/price-policy
Bunnings no longer promotes itself as offering ‘lowest prices guaranteed’ in Australia but does continue this practice in New Zealand.
Our lowest prices policy means that if you find a competitor’s lower price (including GST and delivery charges) on the same in-stock item, we’ll beat it by 10%. This excludes trade quotes, stock liquidations, commercial quantities, and items sold by other Bunnings Group businesses and Bunnings Marketplace.
https://www.bunnings.com.au/policies/price-policy
So, both bricks n mortar stores and online are catered for…
How do you get a price match at Bunnings?
To obtain a price match in-store, you’ll need to bring in evidence with you. This could be in the form of a hard copy catalogue or possibly digital evidence like a photo or a webpage from the competing retailer.
You will need to ensure that you’re comparing apples with apples, so:
- show the competitor’s price in totality
- ensure it is for pick up immediately ie. a stocked item
- ensure it is a retail offer, not trade quotes
- quotes should not be for stock liquidation, specials, or advertised as disposals
- quantities should be retail-sized
- model numbers should be like-for-like
Does Bunnings price match in-store?
It’s quite simple to match pricing – simply present evidence at your local Bunnings Warehouse.
We recommend that you proceed to the Returns and Exchanges desk and present your evidence for a price match to a staff member before collecting all your goods from around the store. Generally, the team members at this desk are more skilled at price changes and checkout than the general cashier staff.
Evidence could be in the form of a hard copy catalogue or possibly digital evidence like a photo or a webpage from the competing retailer.
You will need to ensure that you’re comparing apples with apples, so:
Does Bunnings price match online?
Yes, contact Customer Support at [email protected] to process the price guarantee and place your order.
To obtain a price match for goods purchased via its online store, you’ll need to send a direct link (URL) to the Bunnings showing the online retailer’s website, the cheaper price and product specifications. You should also offer a description including such details as the size/volume of goods.
Digging into the terms and conditions of a Bunnings price match
While there is little to no data around the stated price guarantee, common sense should prevail.
Retail quantities requested for price matching should be small and if you are suspected of purchasing for resale, you may be declined.
With online goods, many will not be apples with apples due to quality or different model numbers – often you’ll find large chain stores have manufacturers supplying unique product numbers.
Price Adjustment policy of Bunnings
There is no formal price adjustment policy at Bunnings. Rather, consumers need to be educated before purchasing in-store. However, there are several things you could do to level the playing field:
- Depending on the type of product, you could return it and then repurchase the goods using the price match policy. You’ll need to ensure the goods are unopened/damaged and understand the returns policy.
Postage and Shipping
The costs of any freight or postage of products to your address will be factored into any price-matching online requests.
A way to be smart is to purchase at least sufficient goods at any online shop to trigger free shipping when you apply for a price match.
Frequent Flyer and Loyalty Programs supported by Bunnings
If saving money by price matching makes you happy, then you might be even more excited to discover that Bunnings could unlock frequent flyer points. How?
Bunnings is part of the Wesfarmers group including Coles. This means a Bunnings customer can earn Flybuys with every purchase at Bunnings.
Save the details of your Flybuys card in the Bunnings portal. You can collect points every time you shop online and of course, scan your card instore. You’ll collect 1 point when you spend $1, just note that some exclusions apply, and Marketplace products are not included.
Can I earn Qantas Frequent Flyer Points with Bunnings Warehouse?
Unfortunately, you can’t earn or redeem Qantas Frequent Flyer Points with Bunnings directly.
Collecting Velocity Frequent Flyer Points with Bunnings
Flybuys and Velocity Frequent Flyers (the Frequent Flyer program for Virgin Australia) have partnered to allow members of both programs to earn points to spend on travel and beyond. With every 1000 Flybuys points giving you 500 Velocity points, it is a great way to get to boost your Velocity points and get in the air quicker.
Earn when you use American Express at Bunnings Warehouse
You can use your American Express card at Bunnings to earn American Express Membership Rewards points.
Obtaining cashback at Bunnings
Cashback programs in Australia do not feature strongly in the Bunnings sales and marketing strategy. This is probably due to ‘lowest prices guaranteed’ being their catchphrase.
How to use Gift Cards or Vouchers at Bunnings
Bunnings can supply you gift cards either in-store, electronically by email or via the post.
Gift cards can be used to pay for a price match.
Alternative Payment Options at Bunnings
Buy Now, Pay Later services (BNPL) are popular and several of the biggest are supported by Bunnings retail systems.
Bunnings Zip Pay
You can use Zip Pay to make purchases both online and in-store.
Bunnings Afterpay
You can use Afterpay to make purchases both online and in-store.
Will Bunnings price match competitors?
Yes, Bunnings will price match competitors, both online and in-store. They will also beat competitors’ prices by 10%.
Bunnings Warehouse vs Mitre 10 price match
Yes, a price match will be available to you. Note that often Mitre 10 is dearer than Bunnings anyhow so you might just want to save yourself the time of shopping around.
Bunnings Warehouse vs Kennards Hire price match
Bunnings will price match hire equipment from Kennards Hire.
Bunnings Warehouse vs Coates Hire price match
Bunnings will price match hire equipment from Coates Hire.
Bunnings Warehouse vs Total Tools price match
Metcash owns Total Tools and competes head-to-head with Bunnings, so you can bet your dollar that Bunnings will offer a price beat.
Bunnings Warehouse vs Stratco price match
Bunnings will price-match Stratco hardware stores.
Bunnings Warehouse vs Amazon price match
Yes, Bunnings will price match Amazon, but goods and the cost of delivery will need to be apples for apples.
Conclusion
Beyond getting great value by applying the price match policy to both in-store and online purchases, you’ll be able to purchase the goods for 10% less from Bunnings with a price beat.
You’ll feel good and with Bunnings in every Australian state and territory, chances are that it’s a bit more convenient than going across town to save a few dollars.
FAQ: Bunnings price match
Does Bunnings price match?
Yes, the policy is called the ‘Our Price Guarantee’ and can be found on the Bunnings website: https://www.bunnings.com.au/policies/price-policy
Does Bunnings price match Mitre 10?
Yes, and every other hardware store, provided the products are like for like.
Does Bunnings price match online goods?
Yes, GST and delivery will be factored into the price match request.
What goods will Bunnings price match?
The price match policy applies to retail and excludes trade quotes, stock liquidations, commercial quantities, and items sold by other Bunnings Group businesses and Bunnings Marketplace.
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