Editor’s note: If your in-store price match is refused, ask to speak with the store manager — they have more authority to approve price adjustments than floor staff. For online, email [email protected] with a screenshot and URL of the cheaper price. Chemist Warehouse’s own website price should always be honoured; if the store system shows a different price, that’s a stock sync issue and escalation to head office usually resolves it.

Editor’s note: Jack’s experience lines up with what we hear most consistently — Big W and JB Hi-Fi are the two competitors EB Games stores are most willing to match, particularly when they’re in the same shopping centre or nearby. His point about Kmart is also correct and worth flagging: Kmart has largely exited video game retail in Australia, so we’ve updated the Kmart section of this guide accordingly. If you’re heading in for a price match, Big W or JB Hi-Fi is your strongest evidence to bring.