{"id":55390,"date":"2024-11-16T19:44:00","date_gmt":"2024-11-16T09:44:00","guid":{"rendered":"https:\/\/thechampagnemile.com.au\/?p=55390"},"modified":"2026-05-16T20:00:53","modified_gmt":"2026-05-16T10:30:53","slug":"good-guys-price-match-guide","status":"publish","type":"blog","link":"https:\/\/thechampagnemile.com.au\/deals\/blog\/good-guys-price-match-guide\/","title":{"rendered":"Does The Good Guys price match instore or online?"},"content":{"rendered":"\n

The Good Guys will price match any comparable product from an Australian bricks-and-mortar retailer \u2014 both before and after your purchase. The pre-purchase price match is available in-store or by phone, and the post-purchase Concierge 30-Day Price Guarantee gives you a further window to claim back the difference if the price drops.<\/p>\n\n\n\n

The Good Guys price match policy<\/h2>\n\n\n\n

The Good Guys price match policy isn't really a policy. Rather it's a statement buried in their FAQ section of their website.<\/p>\n\n\n\n

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“I've seen one of your products cheaper elsewhere – do you price match?<\/strong><\/p>\n\n\n\n

We negotiate so you Pay Less, Every day. Head in store or call us on 1300 942 765, to discuss your pre-purchase price match.
You can find the number and address for your local store here.<\/em>“<\/p>\n<\/blockquote>\n\n\n\n

Price matches must be the same brand and model and offer a warranty issued by the manufacturer which is applicable in Australia.<\/p>\n\n\n\n

That's it – the only other information you'll find is about the Concierge 30 Day Price Guarantee, which applies post-sale and comes at a cost.<\/p>\n\n\n\n

The best way to save yourself any grief is to phone The Good Guys on 1300 942 765 to confirm a price match.<\/p>\n\n\n\n

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Worth knowing: The Good Guys is owned by JB Hi-Fi, which means the list of eligible competitors is broad and the policy is actively enforced. Here's exactly how to use it.<\/p>\n<\/blockquote>\n\n\n\n

Does The Good Guys price match in-store?<\/h3>\n\n\n\n

Yes. So what will you need as proof to obtain a price match in-store? Most likely, you'll need photographic proof, a catalogue of the competitor, or a website that you can steer staff toward.<\/p>\n\n\n\n

Should you choose to purchase the product from The Good Guys, the discount for the price match will be applied at the checkout counter.<\/p>\n\n\n\n

A word of warning – The Good Guys staff may be obligated to contact the competitor to verify the price, should there be any doubt that the products compared are like for like or the evidence you provide is questionable.<\/p>\n\n\n\n

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Does The Good Guys price match online?<\/h3>\n\n\n\n

To obtain a price match for goods purchased via its online store, contact them on the phone. Most likely, you'll need to send a direct link (URL) to The Good Guys showing the competitor's website, product and price. You should also offer a description including such detail as the size\/volume of goods.<\/p>\n\n\n\n

Online price matching will factor in the cost of delivery.<\/p>\n\n\n\n

Digging into the terms and conditions<\/h2>\n\n\n\n

The list of exclusions that The Good Guys will consider when you request a price match will include:<\/p>\n\n\n\n